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As a company, we aim to help you improve. We are problem solvers who find new ways to make technology faster, safer and easier.
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Our Customer Stories
As a company, we aim to help you improve. We are problem solvers who find new ways to make technology faster, safer and easier.
They demonstrated that they are a reliable business partner by responding quickly and effectively to any issues or needs. For this reason, we trust Omni Factors’ consultancy and would like to continue receiving their support for ongoing use of Zendesk.
Mete managed to deal with people who were hesitant to change in a non-confrontational way and successfully converted most to follow the new ways of working through our new agile Task Management and Performance Monitoring tool, monday.com. Using his delivery focused and can-do attitude, I have seen how he supported the team members grow to quickly understand the best features of the tool and help as achieve team synergy.
We are very lucky to be customers of Zendesk Support and Zendesk Talk at the moment, and the last thing we thought about when transitioning our employees to the ‘Work from Home in Call Center’ process due to COVID 19 was the technological infrastructure of our call center. More…
