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Easy-to-use Ticketing System

Empower your IT and support teams. Manage service requests at scale, quickly and efficiently with AI-powered monday Service.

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Omni Factors
Omni Factors
customer portal

Customized Support Portal

The monday Service customer portal lets users easily submit requests and transparently track ticket management. Shorten resolution times with self-service resources.

help desk dashboard

Proactive IT Service Management

Monitor your ticket processes and team performance with real-time dashboards. monday Service provides insights into your service operations to accelerate strategic decisions.

ticket panoları

Ticket Management Boards & Workflows

Connect your teams and speed up solutions. With monday Service, create customized boards for each team, ensure seamless routing and resolve tickets faster than ever.

AI tickets
AI dashboard
Workflow Builder
Automation
AI-Powered IT Support, Instant Solutions

The AI-powered service assistant in monday Service acts like an always-available support expert. It analyzes requests in ticket management and instantly provides accurate solutions using the knowledge base.

Automate Service Operations from A to Z

Requests are instantly categorized with AI-powered classification. Minimize errors in ticket management and ensure your teams focus on the right requests at the right time.

Service Workflows Automation

monday Service automates workflows end-to-end, boosting your teams’ speed and productivity.

Intelligent Ticket Routing

Automatically assign tickets to the right agent or team with monday Service.

Deliver exceptional service faster with an AI-powered platform your team will love

monday service streamlines exceptional service delivery. Customize and scale with no-code automations and robust AI.

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