Best solutions for
and task management
Are you ready for a digital transformation with Omni Factors expertise?
We are proud to say that we are the only Zendesk Master Partner in the Middle East region. We also have been chosen as the Zendesk EMEA Partner of the Year 2021 by Zendesk.
We have the expertise you are looking for to accelerate your processes, increase your productivity, improve your customer relationships and drive profitable growth. Unlike traditional consulting firms, we don’t just give you advice. We grow together with you.
Our services include consulting, implementation, integration, customization, localization and support in the areas of customer service, productivity, remote work and data management. With our services; you can achieve the efficiency you desire, make the most of your data and provide the best experiences.
Our integrated solutions, which can all be connected to one another, enables you to take control of everything that’s happening in your company. You don’t adapt to the solution, our solutions adapt to you.
We are the first monday.com Gold Partner in Turkey and have the expertise to help you take your company to the next level.
We have the expertise in partnering with companies to rapidly innovate business processes and technologies, accelerate customer relationships and drive profitable growth.
We are very lucky to be customers of Zendesk Support and Zendesk Talk at the moment, and the last thing we thought about when transitioning our employees to the ‘Work from Home in Call Center’ process due to COVID 19 was the technological infrastructure of our call center. More…
Dec 28, 2022
If your customer support function isn't generating revenue, you're leaving money on the table. Here’s how to maximize...
Jun 27, 2022
Trust is of great value for a cryptocurrency trading platform. That's why BtcTürk always provides the service and...